Gerstad Builders Receive 2008 AVID Diamond Award and AVID Cup

The Chicago real estate industry would love to recognize one of their local new home builders, Gerstad Builders, because they are the recipient of the prestigious AVID Diamond Award and the AVID Cup. Professional Builder magazine and AVID ratings announced the winners and finalists of the AVID awards at the end of 2008; the AVID awards recognize exceptional customer experiences in the home building industry. The Diamond Award and AVID Cup are considered the top honors from the AVID ratings. The Diamond Award recognizes the Best Customer Service Experience in the United States, and the AVID cup honors the Best Customer Service Experience in North America. Thus, Gerstad Builders provides the best customer service in the entire continent! It definitely represents the local housing market well to have the nation’s best home builder creating new homes in Chicago.

The AVID Awards are now in its 6th year and are the leading industry-sponsored awards honoring the best builders in the United States for delighting homeowners. One aspect that makes these awards more significant is that the winners are not decided by professionals in the home building industry. They actually survey customers of the builders to determine who provides the best customer experience. There is no way a builder could be recognized without actually earning it. According to the survey respondents, 98.6% of Gerstad Builders’ homebuyers are willing to recommend the builder to family and friends. It was this phenomenal statistic that put them at the top of the list for customer service.

Gerstad Builders’ top areas in customer experience are:

• Conditions of job site
• Recommend to a friend
• Reasonable cost of upgrades
• Home was clean and ready
• Home features – cabinets and trim

Great job Gerstad Builders! This is a tremendous honor that is well-deserved, and the Chicago home building industry is incredibly proud.